Please arrive 10 minutes prior to your appointment to enable us to commence your treatment at the scheduled time. Please understand if you arrive late unfortunately your treatment will conclude at the scheduled time.
When cancelling an appointment we require 24 hours notice otherwise a 50% cancellation fee will be charged to the credit card or gift voucher held to confirm the booking.
Gift Vouchers for individual treatments or a specified dollar value can be purchased. Gift Vouchers are available for purchase at the spa or online (please visit our 'About Us' page or click here) or via telephone including delivery via mail. Please call (03) 9391 6242 to arrange.
Gift Vouchers are valid for 6 months from date of issue.